Shipping and Returns

- We generally ship within the same day if orders with payment are received before 4 PM IST. Otherwise, it ships on the next working day.

- A tracking number will be provided by email / sms.

- We do not offer any exchange or refunds on online orders. 

- For any manufacturing defects, please return the item on our store address :

Lucky Pen House,

Premec, Shop no. 10, Krishnabad,

43, Bhulabhai Desai Road,

Mumbai - 400 026.

Tel: +91-9869326921

We will thoroughly check such claims and take appropriate action according to our Terms & Conditions.

- Orders above Rs. 500/- are shipped free of charge within India only. For international shipping, please write us on ahusain@ballpens.net before ordering.